Competing with the big boys
Kim Stoddart, managing director of Blue Rocket Group, looks at how
public relations can help small companies to compete with the big boys.
If you are not a well-known brand, it can be very difficult persuading potential
clients and customers to use your company. After all, why would anyone want
to use your product or services when there are already established brands out
there that they can use instead? If you are a small business trying to compete
with bigger companies, you need to make people believe in what you do. This
will be key to your success.
This is where a high profile press campaign can help. If a journalist writes
about your company they are instantly validating the business, product or service
that is being written about.
The public takes its lead from newspaper and magazine articles. They respect
the journalists and publications that provide them with information. The fact
that a journalist has chosen to write about your company, markets you in a way
that is far more effective than advertising. Anyone can advertise if they have
the budget, but for press coverage about your company to appear, a journalist
has had to decide that your business is worth writing about. This is why PR
has up to ten times the value of advertising. When you consider that the cost
of a full-page advert in The Sunday Times is in the region of £56,000,
the value of effective public relations cannot be underestimated by any business.
Standing out from the crowd
Press coverage will help your company to stand out from the crowd. An effective
PR campaign will have to be designed to meet your business requirements. So
if you are launching a new product or business, these articles will help create
a well-needed buzz amongst potential customers. Press coverage can also help
established companies to grow, building their profile and attracting new customers.
Companies can use press coverage to cement existing relationships with customers,
clients or investors. Many of our clients display their press coverage on their
websites or in their newsletters, as this helps build confidence in their brand.
PR can also help with staff retention and recruitment. People are more likely
to stay with a firm - or join a firm - that has a positive future.
But if you are not a well-known brand – how do you get journalists
to write about you?
More than 60% of newspaper journalism is now PR driven and journalists are
always looking for content. If you can provide the right journalists with the
right stories and ideas, they will feature your company.
The importance of being targeted
The days of press release driven PR are over. Instead it is important that
your activity is very focused, targeting the publications and pages that your
potential clients or customers are likely to read. Take time to get to know
these sections of the press, become familiar with their needs, and only offer
ideas and news that is relevent to them. This specifically targeted way of working
will have a far greater impact than a blanket approach, as you are helping the
journalist to envisage where your company will fit within their publication.
Pinging out untargeted press releases will grab journalists’ attention,
but not in the way you were hoping for. Journalists receive hundreds of news
stories every day. If you send them irrelevant information, you will simply
be adding to their workload and they will not thank you for it. At worst, unfocused
activity can potentially damage your relationship with the press, and put them
off wanting to write about you. At best, your press release simply ends up in
journalist’s round filing cabinet on the floor.
How to approach journalists – basic hints and tips
- Do your research - only speak to the kind of journalist that is likely to
write about your type of company. It is no use talking to the arts desk if
you run an accountacy firm.
- Don’t leave messages on answerphones. It is much better to talk with
the journalist in person. Some journalists do not like being called and prefer
to communicate via email. If this is the case, make sure you remember this
and don’t try calling them again.
- Be strategic – get to know each journalist’s work. Make sure
that you read some of their writing and work out what information would fit
into their pages.
- Only send relevant information, otherwise you are wasting your time and
theirs.
- Don’t overload them with information. Journalists are busy people,
you need to get to the point, quickly.
- Make life easier for the journalist. What can you offer them to accompany
your news or idea. Hints + tips, case studies, or pictures will all help to
make your story more appealing.
- Don’t be too salesy. Your information needs to be newsworthy and relevant
to the publication’s readers. It is not an advertorial.
- Stay current. Get up to date with newsworthy topics in your industry. This
will help you to think of subjects that will interest the press and will make
your comment more attractive to journalists.
Case Study – Punching above your weight
Blue Rocket Group has recently helped a small medical research company
to build its public profile and raise significant funding, enabling it
to take its `superbug` cure to clinical trials. Extensive coverage has
appeared in a variety of publications including: The Times, Financial
Times, The Express, The Guardian, Director and The House Magazine, the
magazine for parliament. It has propelled Destiny Pharma into the public
forum.
High profile coverage has enabled Destiny Pharma to `punch above its
weight`. This has helped the company to compete in a sector dominated
by pharmaceutical conglomerates that have the financial muscle to succeed,
where smaller companies can often falter. The company’s net worth
has soared from £6 million in November 2004 to £12 million
in April 2005. Effective PR has played an important role in generating
avenues for fresh investment.
In a marketplace saturated with MRSA-related products and services, the
press coverage has helped to validate Destiny Pharma’s cure (the
world’s first light-activated drug to combat hospital infections).
It has also worked to inform the public about its groundbreaking cure
and helped to generate sustained interest from both new investors and
current board members |
Kim Stoddart is managing director of media relations company, Blue
Rocket Group. To find out more, visit www.bluerocketgroup.com
alternatively contact info@bluerocketgroup.com
or call 01273 779 196
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